Discussion topic: Support

This message was authored by: Lyns12- · ‎10 Feb 2025

I've been trying to to live chat/ message sky for last 90 minutes- can't get past virtual assistant! Any advice? Thanks

This message was authored by: AndrewF_UK · ‎10 Feb 2025

Your best bet is probably to phone them.

Alternatively if it's not billing or account related maybe this community can help?

---
Consider liking this post if it was helpful, or mark as an answer if it solved it for you.
Sky Stream customer. Past user of Sky Digital, Sky+, Sky+ HD and Sky Q. 3x pucks. Main TV is an LG OLED with Sonos Beam.

This message was authored by: Fothergill1 · ‎10 Feb 2025

Hi @Lyns12- To get past the virtual assistant/chatbot simply stay silent when it asks questions and after a while you will put through to a member of the customer services team.

------------------------------------------
If my post has solved your issue please mark as an "Answer"
If it has helped please give it a "Like"

Discussion topic: Support

Support

All Replies

Re: Support

Re: Support

Was this discussion not helpful?

Search Sky Community

Start a new discussion