Streaming issues with Sky glass for live T V

[Sportacus]

I am finding that when the TV is turned on I get in menu screen but if I go to a live TV channel, it won't load. I have to go to settings to restart the TV and then it will load. About 5 minutes after this, the picture disappears and I have to restart the TV again.

Is anyone having these issues or do I have to get another new Glass TV?

[Jporch316]

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@Sportacus wrote:

I am finding that when the TV is turned on I get in menu screen but if I go to a live TV channel, it won't load. I have to go to settings to restart the TV and then it will load. About 5 minutes after this, the picture disappears and I have to restart the TV again.

Is anyone having these issues or do I have to get another new Glass TV?

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Have you tried pulling the plug for a few minutes this can clear many glitches 

[peter-marlow+1966]

I have  2 55inch sky glass tvs a gen 1, and a gen 2 a puck, sky live camera, freesat box, Xbox, 43inch lg  smart tv, laptop, tablet, 3 alexers, p.c, 3 mobile phones, a smart  meter, i do have sky gigafast full fibre broadband to the property  900mps, both the sky glass  tvs are connected to the Internet by ethernet cables i do have a booster pod  aswell  as i live in a  old house that was built  in the late 1940's and it has solid  brick interior  walls which  was effecting the wifi signal  around the house