03 Feb 2025 05:42 PM
Posted by a Superuser, not a Sky employee. Find out more
@jockburnett1902 wrote:
Speculation @Mark39
Yes, indeed. We're all entitled to do that.
03 Feb 2025 08:49 PM
Why is the lip sync on Sky Glass still not working?
04 Feb 2025 05:59 PM
My tv has the new update and it's made it worse.
04 Feb 2025 06:40 PM
Mine is a lot worse since the update too
04 Feb 2025 06:42 PM
Really had enough of it now - shouldn't have to keep changing channels when you're trying to watch something
04 Feb 2025 07:01 PM
Makes you feel all warm and fuzzy inside that Sky will gladly hike the prices yet again and still can't get some pretty fundamental problems sorted out. This is clearly still a beta product 3+ years later. Incredible.
05 Feb 2025 06:49 AM
05 Feb 2025 04:32 PM
So Sky are hitting us with 6.2% increase in April way above inflation, yet our cry's for help with lip sync fall in deaf ears!!! How to contact Mr Devish Raj?
05 Feb 2025 07:16 PM
It's now February and the out of sync is even worse than ever on my sky glass. I constantly have to reset it by turning off the tv. It's really annoying. Buying sky glass was the worst decision! Also, lots of problems with ITVx and programmes not loading
06 Feb 2025 12:20 PM
So I contacted Sky this morning - they are offering customers £5 credit and to bear with them until it's fixed or a cancellation of subscription(s) with no penalty charges
06 Feb 2025 01:33 PM
That's me gone then
06 Feb 2025 01:39 PM
06 Feb 2025 03:23 PM
Does anyone know if the lip sync issue is only with the Glass TVs? Or with the streaming puck as well? I'm paying monthly until 2027 for my TV and it's rubbish!
06 Feb 2025 03:46 PM
Posted by a Superuser, not a Sky employee. Find out more
@Annie_Collett wrote:
Does anyone know if the lip sync issue is only with the Glass TVs? Or with the streaming puck as well? I'm paying monthly until 2027 for my TV and it's rubbish!
This thread on the Stream forum indicates that it's both: https://helpforum.sky.com/t5/Sky-Stream/Lip-Sync-issues-Sky-Stream/td-p/4607728/jump-to/first-unread...
06 Feb 2025 09:07 PM
Still out of sync tonight on Liverpool game, joke this, bare with us while we take your money and provide a poor unwatchable service, yeah no problem Sly, and if you could increase my subscription too that would be marvellous, when this crap is paid for its gone.