21 Dec 2024 07:49 AM
Yes if your internet is with sky then it is their problem
21 Dec 2024 02:46 PM
I've had this losing sync issue on my Glass TV for weeks now, frustrating it's not being fixed.
Every football match I watch after a while I start hearing the goals scored/missed before they happen and have to change channels every so often to get the sync back.
21 Dec 2024 02:58 PM
Yes it seems to be the norm that the specialists within the sky technical team are not listening to the problems raised however someone earlier had given hope that they will start pulling their finger out and take this challenge more seriously
FINGERS CROSSED EH👍
21 Dec 2024 04:21 PM
It's just getting worse more and more after ad breaks on live tv just watching final score and it's a joke **bleep**!
21 Dec 2024 08:14 PM
This is getting ridiculous now, pay a fortune for this c**p, always out of sync, can't wait for contract to be up, ditch this rubbish.
if anyone is thinking about glass please do yourself a favour and don't
22 Dec 2024 06:55 AM
I have had same problem for weeks on my sky glass tv. Not just live shows either. Happens on every single channel.
22 Dec 2024 06:56 AM
Yes 3 times during the darts last night ******* I had lodged a formal complaint and today I am due a call from customer priority team between 9am-7pm!! Why can't they just fix the dam issue they know fine well it's not an isolated issue!!!!
22 Dec 2024 08:18 AM
Well done👏👏👏👏
22 Dec 2024 07:37 PM
Had my call from customer priority and they assured me the issue is being addressed and hopefully a fix put in place soon! I'm told I'll get a follow up call/text to advise issue resolved??
22 Dec 2024 08:11 PM
🙏🎅👍thank you have a great Christmas
22 Dec 2024 08:24 PM
Me too... thought I might have been the only one, been going on constantly for 3 weeks
22 Dec 2024 08:26 PM
Yes it's sad that the technical wizards have been unable to sort this out earlier 😡
22 Dec 2024 09:21 PM
Thank you I will try the reboot you suggested 🎅👍
22 Dec 2024 09:44 PM
It would be nice for the Sky Staff or Sky Technical folk to put an update or sticky on the forum.
But as we have said, Sky don't care as long as folk keep paying them the $$$
22 Dec 2024 09:45 PM
Yes I totally agree well said