Speak to an advisor about upgrading to Sky Glass mid contract

[Racheluu]

I would like to speak to an advisor about potentially upgrading to sky glass mid contract. 

[SKY1992bf · Accepted solution]

@Racheluu  Then give sky a call 

Click on the need more help drop down at the very bottom of the link below to reveal an 0333 number if your in uk

If in ROI using the same link change the flag in bottom right hand corner and refresh the link before following above instructions to reveal an 0818 number

https://www.sky.com/help/home#M1014

or if you have sky mobile/talk call 150

[Jones_The_Cat]

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@Racheluu wrote:

I would like to speak to an advisor about potentially upgrading to sky glass mid contract. 

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Be careful of the term 'upgrade'. Glass is a different type of system to Q or +HD. 

If, for example, you have an 4K OLED TV with a Sky Q box attached then Sky Glass would most definitely not be an upgrade. 

If you have a 4K smart LCD TV from the last 5 years or so with a Sky Q or Sky +HD box attached, then Sky Glass would quite likely not be an upgrade. 

If, on the other hand, you have Sky Q attached to a fifteen year old Bush 720P TV from Argos, then yes, Sky Glass would be an upgrade.

First and foremost, if you are considering the switch to Glass, please make sure you have sufficient broadband infrastructure in place to support the service. Without a fast and stable network, Sky's streaming service, be it via Glass or Stream puck, can be pretty painful.