09 Nov 2024 10:22 PM
Watching live football. Commentators voice is out of sync with the picture and interviews following the game are the same. Pictures are out of sync with the sound.
10 Nov 2024 07:31 AM
Posted by a Superuser, not a Sky employee. Find out more@Nichola10 You have posted on the broadband board of the community forum. What platform are you seeing these issues on? Sky Q or Sky Glass or Sky Stream?
10 Nov 2024 09:29 AM
Sky glass
11 Nov 2024 01:58 PM
@Nichola10 wrote:Sky glass
Seems to be quite a common issue. Give your TV a full reboot and see if that helps. Disconnect it from the mains for a few minutes then power it back on and allow it to reboot. This often helps clear the cache and fixes glitches such as this, even if only temporarily.