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Discussion topic: Sound out of sync with the picture

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This message was authored by Nichola10 This message was authored by: Nichola10

Sound out of sync with the picture

Watching live football. Commentators voice is out of sync with the picture and interviews following the game are the same. Pictures are out of sync with the sound.

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This message was authored by Highlinder This message was authored by: Highlinder

Re: Sound out of sync with the picture

Posted by a Superuser, not a Sky employee. Find out more

@Nichola10  You have posted on the broadband board of the community forum. What platform are you seeing these issues on? Sky Q or Sky Glass or Sky Stream?

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Nichola10
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This message was authored by Nichola10 This message was authored by: Nichola10

Re: Sound out of sync with the picture

Sky glass

This message was authored by Mister_Dalek This message was authored by: Mister_Dalek

Re: Sound out of sync with the picture


@Nichola10 wrote:

Sky glass


Seems to be quite a common issue. Give your TV a full reboot and see if that helps. Disconnect it from the mains for a few minutes then power it back on and allow it to reboot. This often helps clear the cache and fixes glitches such as this, even if only temporarily. 

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