Sound and picture glitch

[Tony+Espo]

What's going on with sky! Can't watch anything without the sound glitches and picture freezing. Sound also out of sync with picture. Been told by sky they've had a problem for a few weeks now! Hopeless 

[Mr+Flibbles+86]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147