Sorry, because of a technical issue you’re currently receiving a limited service

[Tracy303]

I keep getting the following message "because of a technical issue you're currently experiencing  a limited service. Please be assured we are working hard to fix it" 

any ideas please?

[Fothergill1]

Hi @Tracy303  Try restarting your Glass TV by going into Settings > System Management > Resets & Updates > Restart device (do not do a factory reset).  It takes about 3 minutes to completely reboot. You will have a blank screen for a couple of minutes before the Sky logo appears so don’t panic when you first start the process.

If your problem is a result of a software glitch this will hopefully resolve it.

[Tracy303]

Thank you but I tried that. I ended up resetting my router and that did the trick. I was confused because the TV said it was connected to the router but doing the reset did the trick.

[Exiled-in-HH]

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@Tracy303 wrote:

I keep getting the following message "because of a technical issue you're currently experiencing  a limited service. Please be assured we are working hard to fix it" 

any ideas please?

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Sky need to change that error message .... do Sky know there is an issue  ... are Sky fixing anything ... as you found you fixed it yourself🤔