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Discussion topic: “Sorry, Fast Forward is not available for this programme”

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This message was authored by: 82bit

“Sorry, Fast Forward is not available for this programme”

Message appears at the top of the screen: “Sorry, Fast Forward is not available for this programme”... while it's fast forwarding. Usually occurs during live sports that have been 'watch from start'ed.

 

I mean come on lads, sort it out. Sky are charging a premium price for this product! 

~-~-~-~-~-~
Sky Glass 65” [Gen 1] with Sky Live
Sky Glass 43” [Gen 1]
Sky Stream Puck + Sky Soundbox
Sky Stream Puck x3

BT FTTP:
↓920Mbps
↑110Mbps
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This message was authored by: mikealanr

Re: “Sorry, Fast Forward is not available for this programme”

Posted by a Superuser, not a Sky employee. Find out more

Hi @82bit 

 

Do you have ad skipping? 

 

https://www.sky.com/help/articles/ad-skipping-sky-glass

 

MikeAlanR

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55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
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This message was authored by: 82bit

Re: “Sorry, Fast Forward is not available for this programme”

Yes of course - hence why I said "while it is fast forwarding". It's just yet another glitch in Sky's brilliant streaming service. /sarcasm. 

~-~-~-~-~-~
Sky Glass 65” [Gen 1] with Sky Live
Sky Glass 43” [Gen 1]
Sky Stream Puck + Sky Soundbox
Sky Stream Puck x3

BT FTTP:
↓920Mbps
↑110Mbps
~-~-~-~-~-~
This message was authored by: DrewAndRobin

Re: “Sorry, Fast Forward is not available for this programme”

This is so annoying - and only happens on the programmes delivered directly by Sky. Everyone else's apps are fine.

 

Seeing it is a warning - don't try and seek, and don't pause! If you do either, it will immediately reset back to the last ad break.

 

And this week they wrote and said the price is going up.

This message was authored by: Plugman60

Re: “Sorry, Fast Forward is not available for this programme”

This has been happened to me as well on the cricket. Still in my 31 days as just signed up. It has improved since last time I had Stream as that was terrible. Still dont like the playlists at least the price is good but it needs to be to be honest. 

 

I got notified of the price increase 2 hours after activation. At least I was thanked for my loyalty.


@82bit wrote:

Message appears at the top of the screen: “Sorry, Fast Forward is not available for this programme”... while it's fast forwarding. Usually occurs during live sports that have been 'watch from start'ed.

 

I mean come on lads, sort it out. Sky are charging a premium price for this product! 


 

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