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Discussion topic: Skyglass playlist

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This message was authored by Weezalice This message was authored by: Weezalice

Skyglass playlist

Recorded all the Rugby European cup.games for the weekend to my playlist, watched all but two of them

 

Came to watch the last ones recorded from sunday it and it says i need to upgrade my subscription. I already have btsport and ot let me watch the previous 8 games. Why cant I watch the last two when they are saved on my playlist and i have the relevant subscription. 

 

 

 

 

 

 

 

 

 

 

 

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This message was authored by Tim+Adams This message was authored by: Tim+Adams

Re: Skyglass playlist

Posted by a Superuser, not a Sky employee. Find out more

Hi @Weezalice 

 

There is an issue with this upgrade message appearing when it shouldn't, you can try turning off at the wall and then retrying but failing that call Sky to get it logged.

 

Thanks,

Tim

Sky Glass with Sky Live, Sky Stream & Sky Protect - FTTP 2Gbps
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