7

This discussion topic has been answered Discussion topic: Skyglass gen 2 43” wall mount

Reply
This message was authored by: Chris532

Skyglass gen 2 43” wall mount

I think I must have accidentally discarded my skyglass gen2 43" wall mount with the box. Can anyone recommend a suitable alternative mount. Thanks


Best Answers
This message was authored by: GD1 Answer

Re: Skyglass gen 2 43” wall mount

Posted by a Superuser, not a Sky employee. Find out more

@Chris532  Unless you ordered a wall mount at the time you won't have been sent one.  Did you order a wall mount at £99 at the time?

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.

View this Answer within the discussion

Did this answer not help you?

Reply

All Replies

This message was authored by: GD1 Answer

Re: Skyglass gen 2 43” wall mount

Posted by a Superuser, not a Sky employee. Find out more

@Chris532  Unless you ordered a wall mount at the time you won't have been sent one.  Did you order a wall mount at £99 at the time?

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.

Did this answer not help you?

Avatar for Chris532
Level 1 icon
Topic Author
This message was authored by: Chris532

Re: Skyglass gen 2 43” wall mount

Oh no - I wasn't offered the opportunity to buy one!! Can I do that on the Sky website then?

This message was authored by: GD1

Re: Skyglass gen 2 43” wall mount

Posted by a Superuser, not a Sky employee. Find out more

@Chris532  Unless it's changed the option was only available at the time of placing the order for Gen 2 Glass

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Avatar for Chris532
Level 1 icon
Topic Author
This message was authored by: Chris532

Re: Skyglass gen 2 43” wall mount

Thank you for that. how absolutely ridiculous! Especially as the option was not given to me at the time!!

Avatar for Chris532
Level 1 icon
Topic Author
This message was authored by: Chris532

Re: Skyglass gen 2 43” wall mount

Can anyone recommend an alternative then?

This message was authored by: GD1

Re: Skyglass gen 2 43” wall mount

Posted by a Superuser, not a Sky employee. Find out more

@Chris532  If the order was placed online the option should have been there as it is now https://www.sky.com/glass/buy/personalise-sky-glass?irct=web-glass-home-hero-buy-gbr-glass-gen2-all-...

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Avatar for Chris532
Level 1 icon
Topic Author
This message was authored by: Chris532

Re: Skyglass gen 2 43” wall mount

Not online- I ordered over the telephone unfortunately.

Reply