3

Discussion topic: Skyglass VM broadband

Reply
This message was authored by MarkSalih This message was authored by: MarkSalih

Skyglass VM broadband

Sky couldn't provide broadband to my new home so I now have Virgin Media broadband only.

 

I've now connected my skyglass via WiFi and have all apps working but no live sky tv channels.

 

What am I doing wrong? Is it the VM broadband only package or how I've connected the two?


Best Answers
MarkSalih
Topic Author
This message was authored by MarkSalih This message was authored by: MarkSalih Answer

Re: Skyglass VM broadband

I'm so dumb, all I needed to do was reset the tv, unplugged from mains and then let it reset, now I have full tv.

 

So to recap for anyone who is interested, Skyglass will work perfectly well with Virgin broadband and I have faster internet speed for £10 a month less than Sky broadband.

View this Answer within the discussion

Reply

All Replies

This message was authored by GD1 This message was authored by: GD1

Re: Skyglass VM broadband

Posted by a Superuser, not a Sky employee. Find out more

@MarkSalih  Do you have a active TV subscription with your Glass TV,?

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


MarkSalih
Topic Author
This message was authored by MarkSalih This message was authored by: MarkSalih Answer

Re: Skyglass VM broadband

I'm so dumb, all I needed to do was reset the tv, unplugged from mains and then let it reset, now I have full tv.

 

So to recap for anyone who is interested, Skyglass will work perfectly well with Virgin broadband and I have faster internet speed for £10 a month less than Sky broadband.

This message was authored by Jporch316 This message was authored by: Jporch316

Re: Skyglass VM broadband

Posted by a Superuser, not a Sky employee. Find out more

@MarkSalih wrote:

Sky couldn't provide broadband to my new home so I now have Virgin Media broadband only.

 

I've now connected my skyglass via WiFi and have all apps working but no live sky tv channels.

 

What am I doing wrong? Is it the VM broadband only package or how I've connected the two?


First thing to try is pull the plug for a few minutes on your tv ..... it clears all manner of bugs 

——————————————————————————
43inch and 55 inch Sky Glass & 3 Pucks on virgin media M350 hub 5x. 4 x sky mobile sims. Pretend guitar aficionado .. rock on!
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

New Discussion