Discussion topic: Sky tv stuff on error message

This message was authored by: Ola333 · ‎22 Dec 2023

So just got my sky glasstv and sky broadband set up

the tv is stuck on software error

checked the speed of the B-road band it's 76mps.

I don't think the tv is able to update its software

Help please!

This message was authored by: mikealanr · ‎22 Dec 2023

Unplug the TV from th wall for 2 mins and try again. If possible connect the TV via ethernet cable, even just for initial set up helps.

MikeAlanR

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65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Former Sky Q, Sky+ HD and Sky+ customer.

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Discussion topic: Sky tv stuff on error message

Sky tv stuff on error message

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