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Discussion topic: Sky tv not working

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This message was authored by: Andrea124

Sky tv not working

The sky won't load up on screen at all it's just a black screen 

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This message was authored by: Jporch316

Re: Sky tv not working

Posted by a Superuser, not a Sky employee. Find out more

Hi @Andrea124 

 

@try pulling the plug for a few minutes 

 

if that doesn't work check out the troubleshooting on the link below 

 

https://www.sky.com/help/articles/power-issue-help-sky-glass-sky-stream-puck

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43inch Gen 1 and 55 inch Gen 2 Sky Glass & sky live camera 3 Pucks. Virgin media M500 on hub 5x. Four sky mobile sims.
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