Sky sports main event live. Watching the darts and it keeps freezing and loosing sound. Anyone else

[largelad1]

Program keeps freezing and loosing sound. Happened yesterday aswell. Anyone else having the same problem?

[Jporch316]

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@largelad1 wrote:

Program keeps freezing and loosing sound. Happened yesterday aswell. Anyone else having the same problem?

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Hi 

can you check your internet speed ? You can do this by going into the native Netflix app and then into settings and then select network check 

[largelad1]

5.93 Mbps 

[MarkGoldsmith]

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@largelad1 wrote:

5.93 Mbps 

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That's your issue then - there is no way the platform will work correctly when the device is only getting 5 Mbps

What broadband speed do you get to your property? 

[Jporch316 · Accepted solution]

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@largelad1 wrote:

5.93 Mbps 

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Sky recommend at least 25-30mb for one device. 

how fast is the advertised internet connection you have ...... 

[Exiled-in-HH]

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@largelad1 wrote:

5.93 Mbps 

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If you log on to your router you can check the sync speed to the internet😉

Who is your ISP?

[SteveM11]

I agree, other Sky sports content is okay. I'd also say the sound quality is poor, it doesn't seem to be in full surround sound... and the announcer is muffled. It's doesn't sound as rich... what's going on?