0

Discussion topic: Sky remote

Reply
This message was authored by Danirussell96 This message was authored by: Danirussell96

Sky remote

Has anyone else had a problem with the sky remote suddenly no longer working? 

Reply

All Replies

This message was authored by peter-marlow+1966 This message was authored by: peter-marlow+1966

Re: Sky remote

If your remote has stopped working  going on the my sky app and order a replacement,  or ring them

This message was authored by Fothergill1 This message was authored by: Fothergill1

Re: Sky remote

Posted by a Superuser, not a Sky employee. Find out more

@Danirussell96  Welcome to the forum.  The Glass and Stream remotes can be problematic. To help you try to get your remote working the links below are to remote troubleshooting guides:

Troubleshooting guide

Remote help

 

You could also try holding the remote at both ends and giving it a gentle twist as though you were wringing out a cloth.  Even though it sounds an unlikely solution it has got many faulty remotes working again (including mine on two occasions).

 

If none of the above help then I would request a replacement at the following link: Streaming TV replacement remote 

 

If you are lucky enough to have one available you can use a Sky Q remote while you wait for a replacement to arrive.

------------------------------------------
If my post has solved your issue please mark as an "Answer"
If it has helped please give it a "Like"
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

New Discussion