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Discussion topic: Sky remote not working

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This message was authored by Theboss1 This message was authored by: Theboss1

Sky remote not working

Hi there, is it possible to send out new remote as it is not working sky glass green

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This message was authored by Fothergill1 This message was authored by: Fothergill1

Re: Sky remote not working

Posted by a Superuser, not a Sky employee. Find out more

Hi @Theboss1  We are customers on the forum and not Sky.  You will need to call then or if you are still within your warranty you can request a replacement at the following link: Streaming TV replacement remote  (you will need to sign into your MySky account).

 

You could also try to get your old one working again  by holding the remote at both ends and giving it a gentle twist as though you were wringing out a cloth.  Even though it sounds an unlikely solution it has got many faulty remotes working again (including my own).

 

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