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Discussion topic: Sky remote does not work

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This message was authored by Tracey+dionne This message was authored by: Tracey+dionne

Sky remote does not work

My sky glass remote does not work it will only switch the telly on and off 

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This message was authored by mikealanr This message was authored by: mikealanr

Re: Sky remote does not work

Posted by a Superuser, not a Sky employee. Find out more

Hi @Tracey+dionne 

 

Try all of the steps in this troubleshooting guide: https://www.sky.com/help/articles/remote-control-help-sky-glass

 

Hopefully un-pairing and re-pairing will get you up and running again.

 

MikeAlanR

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65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Former Sky Q, Sky+ HD and Sky+ customer.
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