Sky live no sound

[Kerry71]

We've just had sky glass and sky live but there is no sound on any if the live services no matter what tte volume is set to on the remote. All other channels work fine. Any help gratefully received!

[Addie15]

Hi there, Kerry71.  I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147