0

Discussion topic: Sky live camera

Reply
This message was authored by Lewis2712 This message was authored by: Lewis2712

Sky live camera

I'm new to sky glass and looking at my first bill realised I'm being charged £6 a month for a live camera that I'm not using . Am I able to return the camera and therefore stop paying the extra &6 for a product I won't ever use ? 

Reply

All Replies

This message was authored by Mister_Dalek This message was authored by: Mister_Dalek

Re: Sky live camera


@Lewis2712 wrote:

I'm new to sky glass and looking at my first bill realised I'm being charged £6 a month for a live camera that I'm not using . Am I able to return the camera and therefore stop paying the extra &6 for a product I won't ever use ? 


If it's less than 31 days since you had the TV and Sky Live camera delivered then yes, you should be able to return it without issue. 

You would have added the camera when you ordered Sky Glass because it's never added automatically - it's always been an optional extra. 

This message was authored by mikealanr This message was authored by: mikealanr

Re: Sky live camera

Posted by a Superuser, not a Sky employee. Find out more

@Lewis2712 

 

Just to add to @Mister_Dalek reply: there isn't a subscription for Live it's a second loan repayment for the hardware. It can only be returned in the first 31 days.

 

MikeAlanR

---
65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Former Sky Q, Sky+ HD and Sky+ customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

New Discussion