19 Nov 2024 09:08 AM
I'm new to sky glass and looking at my first bill realised I'm being charged £6 a month for a live camera that I'm not using . Am I able to return the camera and therefore stop paying the extra &6 for a product I won't ever use ?
19 Nov 2024 09:39 AM
@Lewis2712 wrote:I'm new to sky glass and looking at my first bill realised I'm being charged £6 a month for a live camera that I'm not using . Am I able to return the camera and therefore stop paying the extra &6 for a product I won't ever use ?
If it's less than 31 days since you had the TV and Sky Live camera delivered then yes, you should be able to return it without issue.
You would have added the camera when you ordered Sky Glass because it's never added automatically - it's always been an optional extra.
19 Nov 2024 03:51 PM
Posted by a Superuser, not a Sky employee. Find out more
Just to add to @Mister_Dalek reply: there isn't a subscription for Live it's a second loan repayment for the hardware. It can only be returned in the first 31 days.
MikeAlanR