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Discussion topic: Sky golf channel 405

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This message was authored by Theoldsloth This message was authored by: Theoldsloth

Sky golf channel 405

My sky golf channel has gone it was there yesterday.. any reported problems. 

Lg 55in oled
900 mbps
Sky puck

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This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith Answer

Re: Sky golf channel 405

Posted by a Superuser, not a Sky employee. Find out more

@Theoldsloth wrote:

My sky golf channel has gone it was there yesterday.. any reported problems. 


@Theoldsloth This is a known issue that Sky are investigating which is affecting a number of the Sky Sports Channel on the EPG on Sky Go and the Sky streaming platform.

 

The channel does appear under the EPG if you select All Channels rather than Sports. Also you can access the channel by entering the channel number as well

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This message was authored by mikealanr This message was authored by: mikealanr

Re: Sky golf channel 405

Posted by a Superuser, not a Sky employee. Find out more

Hi @Theoldsloth 

 

No it's working fine here. What do you mean by gone? As in off the EPG? Or not loading? I would try a full reboot in the first instance. 

 

MikeAlanR

---
65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Former Sky Q, Sky+ HD and Sky+ customer.

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This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith Answer

Re: Sky golf channel 405

Posted by a Superuser, not a Sky employee. Find out more

@Theoldsloth wrote:

My sky golf channel has gone it was there yesterday.. any reported problems. 


@Theoldsloth This is a known issue that Sky are investigating which is affecting a number of the Sky Sports Channel on the EPG on Sky Go and the Sky streaming platform.

 

The channel does appear under the EPG if you select All Channels rather than Sports. Also you can access the channel by entering the channel number as well

Sky Stream and Sky Broadband customer

Please LIKE any responses you found helpful

Please mark a response as an ANSWER if it has solved your query/issue


Please note: I am a fellow sky customer and NOT an employee. Posts from Sky Employees are clearly marked as such using a Sky badge.
If you would like to post a “Send Your Thanks to Sky” message please click Here
Theoldsloth
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This message was authored by Theoldsloth This message was authored by: Theoldsloth

Re: Sky golf channel 405

@MarkGoldsmith  thanks for the information just put channel number in and it worked. 

Lg 55in oled
900 mbps
Sky puck
This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith

Re: Sky golf channel 405

Posted by a Superuser, not a Sky employee. Find out more

@Theoldsloth I meant to pass you this link earlier as well and forgot. Sky are providing updates to this particular problem on this thread https://helpforum.sky.com/t5/Sky-Go/Sky-Go-missing-sports-channels/m-p/4620856/emcs_t/S2h8ZW1haWx8Ym...

 

The post marked as Answer contains the latest updates from Sky.

Sky Stream and Sky Broadband customer

Please LIKE any responses you found helpful

Please mark a response as an ANSWER if it has solved your query/issue


Please note: I am a fellow sky customer and NOT an employee. Posts from Sky Employees are clearly marked as such using a Sky badge.
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