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This discussion topic has been answered Discussion topic: Sky go episode progress not showing on sky glass

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This message was authored by: Emily_Joe

Sky go episode progress not showing on sky glass

I have been watching a tv show on sky go and am halfway through episode 3, but when  I turn on my TV to continue watching, it looks like I've never watched the show before.

How can I sync this up?


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This message was authored by: BenJoBanjo Answer

Re: Sky go episode progress not showing on sky glass


@Emily_Joe wrote:

I have been watching a tv show on sky go and am halfway through episode 3, but when  I turn on my TV to continue watching, it looks like I've never watched the show before.

How can I sync this up?


You can't. There is no link between Sky Go and the SkyOS running on Glass & Stream. 

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This message was authored by: BenJoBanjo Answer

Re: Sky go episode progress not showing on sky glass


@Emily_Joe wrote:

I have been watching a tv show on sky go and am halfway through episode 3, but when  I turn on my TV to continue watching, it looks like I've never watched the show before.

How can I sync this up?


You can't. There is no link between Sky Go and the SkyOS running on Glass & Stream. 

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This message was authored by: Emily_Joe

Re: Sky go episode progress not showing on sky glass

Thank you very much for your speedy reply 🙂

 

That seems.....ridiculous. Surely that is a feature that is expected from streaming services nowadays?! 

This message was authored by: GD1

Re: Sky go episode progress not showing on sky glass

Posted by a Superuser, not a Sky employee. Find out more

@Emily_Joe  Sky Go is not a native app for Glass/Stream it was released for Sky+HD and Sky Q.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
This message was authored by: BenJoBanjo

Re: Sky go episode progress not showing on sky glass


@Emily_Joe wrote:

Thank you very much for your speedy reply 🙂

 

That seems.....ridiculous. Surely that is a feature that is expected from streaming services nowadays?! 


Yeah, it's unfortunate isn't it?

Sky Go was developed largely as a companion app for Sky Q by the previous Sky administration. When Comcast took over and started introducing their Glass and Stream concept to the market, they found it too tricky to alter the Sky Go app to work with the different systems so didn't bother creating a new app for Glass/Stream. 

It's a shame really, considering that the streaming service has been running for 4 years now.  

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This message was authored by: Emily_Joe

Re: Sky go episode progress not showing on sky glass

It is a real shame!

I can't imagine it'll be something to expect in the future if its been 4 years. 

Thanks so much for taking the time to explain. 

This message was authored by: BenJoBanjo

Re: Sky go episode progress not showing on sky glass


@Emily_Joe wrote:

It is a real shame!

I can't imagine it'll be something to expect in the future if its been 4 years. 

Thanks so much for taking the time to explain. 


No problem. 
Perhaps once the satellite service disappears completely and Sky switch to a fully streamed service, there'll be a new version of SkyOS with full app support and integration. Fingers crossed! 

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