@Mattnaylor90 You have posted in the sky Q so I assume you already have Q
you can't have Q and glass on the same account
if you have brought a glass tv and subscription directly from sky then your existing Q service will automatically be cancelled
if you have brought the tv second hand it can only be linked by calling sky and only once Q is cancelled and the relevant glass tv subscription taken out
or are you reverting back to Q and connecting to glass after cancelling your glass tv subscription
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~Please note: I am just a sky customer not a employee - posts from sky employees are clearly marked as suchmy setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime videoPlease note: I only provide help on the main forums and not via PM~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help othersIf you would like to post a “Send Your Thanks to Sky” message please click Here
