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Discussion topic: Sky glass

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This message was authored by: Deancatney

Sky glass

I am having trouble with payment this month. Can i request a holiday pay please?

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This message was authored by: MarkGoldsmith

Re: Sky glass

Posted by a Superuser, not a Sky employee. Find out more

@Deancatney wrote:

I am having trouble with payment this month. Can i request a holiday pay please?


@Deancatney Sky only provide payment holidays on credit agreements (so cover things like Sky Glass or Phones or Laptops etc purchased via credit). https://www.sky.com/help/articles/sky-payment-holiday

 

The subscription TV/broadband side has to be paid otherwise services will be restricted until payment is provided. If you pay by direct debit, you get a 10 day grace period as the direct debit will be retried 10 days later if the first attempt as failed during which you services would remain available.

Sky Stream, Sky Glass Air and Sky Broadband customer

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