08 May 2023 10:53 AM
08 May 2023 10:57 AM
@Flannigan+1985 wrote:
Why is it saying technical problems when trying to order sky glass for 5 days
If you are an existing Sky customer then you need to call them to order and switch from a satellite to a broadband based service.
08 May 2023 10:58 AM
Posted by a Superuser, not a Sky employee. Find out more@Flannigan+1985 As customers I'm afraid we have no control over the ebsite, if you're having trouble ordering online have you tried a different browser, or private incognito mode? If so give Sky a call.
You can call on 150 from a Sky Talk Line or Sky Mobile.
If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.
Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.