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Discussion topic: Sky glass

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This message was authored by Flannigan+1985 This message was authored by: Flannigan+1985

Sky glass

Why is it saying technical problems when trying to order sky glass for 5 days
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This message was authored by SlenderRobert This message was authored by: SlenderRobert

Re: Sky glass


@Flannigan+1985 wrote:
Why is it saying technical problems when trying to order sky glass for 5 days

If you are an existing Sky customer then you need to call them to order and switch from a satellite to a broadband based service. 

This message was authored by GD1 This message was authored by: GD1

Re: Sky glass

Posted by a Superuser, not a Sky employee. Find out more

@Flannigan+1985  As customers I'm afraid we have no control over the ebsite, if you're  having trouble ordering online have you tried  a different browser, or private incognito mode?  If so give Sky a call.  

 

You can call on 150 from a Sky Talk Line or Sky Mobile.

If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.

Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


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