@Dawns2 As you can't have Sky Glass & Sky Q subs you will need to return the Sky Q box, if you want Sky on the other TV on need a stream puck and the Whole Home sub which allows you to watch on up to 3 Glass TV & 6 pucks
Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
