Discussion topic: Sky glass
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
Message posted on 13 May 2024 07:31 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Sky glass
I phoned Sky last week because my discovery + is not working as it says I have to upgrade. The lady said it will take a few days for them to fix but it still isn't. It is not discovery + to sort out, it is due to Sky and my subscription and I get it free with Sky glass.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
All Replies
Message posted on 13 May 2024 07:36 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Sky glass
@Luketaz wrote:I phoned Sky last week because my discovery + is not working as it says I have to upgrade. The lady said it will take a few days for them to fix but it still isn't. It is not discovery + to sort out, it is due to Sky and my subscription and I get it free with Sky glass.
Its a known issue that Sky are having to work with Discovery + to resolve. As its an integration between Sky and a third party it requires time and effort from both sides to resolve. Unfortunately previous issues related to the Discovery + app running on Sky have taken a couple of months to resolve.
You should check out this thread which is tracking the issue: https://helpforum.sky.com/t5/Sky-Glass-Live/Discovery-plus-app-isn-t-working/td-p/4628766/emcs_t/S2h...
Please LIKE any responses you found helpful
Please mark a response as an ANSWER if it has solved your query/issue
Please note: I am a fellow sky customer and NOT an employee. Posts from Sky Employees are clearly marked as such using a Sky badge.
If you would like to post a “Send Your Thanks to Sky” message please click Here
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page