This discussion topic has been answered Discussion topic: Sky glass wont display my hdmi input
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Message posted on 06 Nov 2024 09:31 PM
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Am trying to connect my Samsung S22 to my sky glas with a usbc to hdmi adapter, the phone says its connected to an external display but it's not coming on on the sky glass and I can't find an option to switch it to hdmi input manually. Can anyone help me?
Dex is activated on the phone
Adapter is the none powered kind
I've tried it in all 3 hdmi ports
And it works on normal tv
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Message posted on 06 Nov 2024 10:09 PM - last edited: 06 Nov 2024 10:10 PM
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Hi @AndyBlac
If you go to the "Apss and Inputs" rail and select view all and scroll down to inputs you should see the 3 HDMI ports and AirPlay (if on the new version of software). These are visible even if nothing is plugged into them. You can also use voice commands such as go to HDMI one etc.
If you can't see the hdmi inputs try powering off your glass for a few minutes st the mains and power it on and try again. If you can see the hdmi inputs but no picture, try plugging in to HDMI 3 and go into settings > connected devices > HDMI inputs and turn on "older device compatibility".
MikeAlanR
55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.
Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
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Message posted on 06 Nov 2024 10:09 PM - last edited: 06 Nov 2024 10:10 PM
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Hi @AndyBlac
If you go to the "Apss and Inputs" rail and select view all and scroll down to inputs you should see the 3 HDMI ports and AirPlay (if on the new version of software). These are visible even if nothing is plugged into them. You can also use voice commands such as go to HDMI one etc.
If you can't see the hdmi inputs try powering off your glass for a few minutes st the mains and power it on and try again. If you can see the hdmi inputs but no picture, try plugging in to HDMI 3 and go into settings > connected devices > HDMI inputs and turn on "older device compatibility".
MikeAlanR
55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.
Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
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