Discussion topic: Sky glass won’t turn on

This message was authored by: Gurwinder2 · ‎14 Feb 2025

Sky glass won't turn on

This message was authored by: mikealanr · ‎14 Feb 2025

Try unplugging at the wall for at least 10 minutes. If that doesn't work follow the steps outlined in this help article: https://www.sky.com/help/articles/power-issue-help-sky-glass

Namely the recovery procedure.

MikeAlanR

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55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.

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This message was authored by: mikealanr · ‎14 Feb 2025

Hi @Gurwinder2

Try unplugging at the wall for at least 10 minutes. If that doesn't work follow the steps outlined in this help article: https://www.sky.com/help/articles/power-issue-help-sky-glass

Namely the recovery procedure.

MikeAlanR

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55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.

Discussion topic: Sky glass won’t turn on

Sky glass won’t turn on

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