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Discussion topic: Sky glass won't let me fast forward after paused

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This message was authored by RobSANITY80 This message was authored by: RobSANITY80

Sky glass won't let me fast forward after paused

I've had my sky glass tv about 3 weeks now and it won't let me fast forward after I've had it paused it'll still play from the paused point but it will not let me fast forward and not my point but I've got to say the tv cost alot of money and given the choice not of having this sky or sky Q I'd go right back to sky Q again as its much better than stream as I recorded a few show and watch when I can but now I miss most things I liked watching as there's no reminders of when shows are on

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This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith Answer

Re: Sky glass won't let me fast forward after paused

Posted by a Superuser, not a Sky employee. Find out more

@RobSANITY80 do you have the ad-skipping pack added you your subscription?

 

Also with regards to not showing when i show is on. If you add the show to your playlist, when a new episode becomes available either when its on "live" or been added to a catch-up service, the show moves up to the front of your playlist.

 

Also if its a series, once you watch one episode, when the next becomes available it appears on your continue watching rail, and the show moves to the front of your continue watching rial.

Sky Stream and Sky Broadband customer

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This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith Answer

Re: Sky glass won't let me fast forward after paused

Posted by a Superuser, not a Sky employee. Find out more

@RobSANITY80 do you have the ad-skipping pack added you your subscription?

 

Also with regards to not showing when i show is on. If you add the show to your playlist, when a new episode becomes available either when its on "live" or been added to a catch-up service, the show moves up to the front of your playlist.

 

Also if its a series, once you watch one episode, when the next becomes available it appears on your continue watching rail, and the show moves to the front of your continue watching rial.

Sky Stream and Sky Broadband customer

Please LIKE any responses you found helpful

Please mark a response as an ANSWER if it has solved your query/issue


Please note: I am a fellow sky customer and NOT an employee. Posts from Sky Employees are clearly marked as such using a Sky badge.
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RobSANITY80
Topic Author
This message was authored by RobSANITY80 This message was authored by: RobSANITY80

Re: Sky glass won't let me fast forward after paused

Yes to all mate the add skipping annoyed me cos i didnt relise when i put the add skipping in my basket when ordering all that add skipping isnt add skipping funny **bleep**ers dont say that add skipping is actually fast forward and not the ability to skip adds its just very funny ordering things that are not what there made out to be i hope sky changes that for future buying dont feel as let dont as i do by sky

This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith

Re: Sky glass won't let me fast forward after paused

Posted by a Superuser, not a Sky employee. Find out more

If you haven't already you got try rebooting the Glass and see if that helps solve the issue. Just turn it off at the plug for 30 seconds. The Glass seems a bit more tempamental that the Sky Stream puck and seems to requite more rebooting.

Sky Stream and Sky Broadband customer

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This message was authored by Exiled-in-HH This message was authored by: Exiled-in-HH

Re: Sky glass won't let me fast forward after paused

@RobSANITY80 do you have a solution to your issues as you've marked your issues resolved?

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RobSANITY80
Topic Author
This message was authored by RobSANITY80 This message was authored by: RobSANITY80

Re: Sky glass won't let me fast forward after paused

Yes the turning it off at the switch and turning it back on worjed i wish id have posted earlier instead of putting up with it for over a week but i guess we do learn from our mistakes

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