27 Apr 2023 05:47 PM
Isn't working keeps crashing and can't load channels
27 Apr 2023 05:49 PM
Posted by a Superuser, not a Sky employee. Find out more@PaulJames98 How are you connected, via wifi or Ethernet? If the former try the latter has that can give a more stable connection
28 Apr 2023 06:59 AM
The sky glass is connected to the internet but it still happens
28 Apr 2023 07:33 AM
Posted by a Superuser, not a Sky employee. Find out moreAre you able to hardwire it directly to your router via Ethernet cable and turn off WiFi in the glass settings screen? This will check it's not an inconsistent WiFi signal affecting your unit