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Discussion topic: Sky glass tv frozen . No changr despite manually switching TV on and off

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This message was authored by mikendab This message was authored by: mikendab

Sky glass tv frozen . No changr despite manually switching TV on and off

Sky glass frozen and does not come on despite many physical reboots 

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This message was authored by Padam_Padam This message was authored by: Padam_Padam

Re: Sky glass tv frozen . No changr despite manually switching TV on and off


@mikendab wrote:

Sky glass frozen and does not come on despite many physical reboots 


If, after turning it off at the wall for 10 minutes, it doesn't power back on then you'll need to ring Sky for future troubleshooting. If you are out of warranty (2 years from activation) then you'll need to foot the bill for any repairs or replacement. If you are still within your warranty period and the TV is deemed to be faulty by Sky then they will replace it (usually with a refurbished model). 

This message was authored by Jporch316 This message was authored by: Jporch316

Re: Sky glass tv frozen . No changr despite manually switching TV on and off

Posted by a Superuser, not a Sky employee. Find out more

@mikendab 

Is the remote out of batteries ? Can you turn it on via the side power button on the bottom. Right hand corner of the glass set ?

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43inch and 55 inch Sky Glass & 3 Pucks on virgin media M350 hub 5x. Pretend guitar aficionado .. rock on!
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