Discussion topic: Sky glass remote stopped working, changed batteries, now sky glass tv saying no WiFi connection.

This message was authored by: Shapna1 · ‎22 Apr 2024

Sky glass remote stopped working, thought it was the battery, so put new batteries in. Now sky glass tv saying no WiFi connection, but I've run the test and it says no issues

This message was authored by: mikealanr · ‎22 Apr 2024

Hi @Shapna1

Try pulling the plug at the mains for at least 5 mins and trying again.

MikeAlanR

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65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Former Sky Q, Sky+ HD and Sky+ customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.

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This message was authored by: mikealanr · ‎22 Apr 2024

Hi @Shapna1

Try pulling the plug at the mains for at least 5 mins and trying again.

MikeAlanR

---
65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Former Sky Q, Sky+ HD and Sky+ customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.

Discussion topic: Sky glass remote stopped working, changed batteries, now sky glass tv saying no WiFi connection.

Sky glass remote stopped working, changed batteries, now sky glass tv saying no WiFi connection.

Re: Sky glass remote stopped working, changed batteries, now sky glass tv saying no WiFi connection.

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Re: Sky glass remote stopped working, changed batteries, now sky glass tv saying no WiFi connection.

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