1

This discussion topic has been answered Discussion topic: Sky glass remote stopped working, changed batteries, now sky glass tv saying no WiFi connection.

Reply
Avatar for Shapna1
Level 1 icon
What's this?
This message was authored by: Shapna1

Message posted on ‎22 Apr 2024 01:35 PM

Sky glass remote stopped working, changed batteries, now sky glass tv saying no WiFi connection.

Sky glass remote stopped working, thought it was the battery, so put new batteries in. Now sky glass tv saying no WiFi connection, but I've run the test and it says no issues 

Report post
Post 1 of 2
860 Views
0 Likes
Reply
View answer in the context of this discussion

Best Answers
Avatar for mikealanr
Level 11 icon
What's this?
Superuser
This message was authored by: mikealanr Answer

Message posted on ‎22 Apr 2024 05:22 PM

Re: Sky glass remote stopped working, changed batteries, now sky glass tv saying no WiFi connection.

Posted by a Superuser, not a Sky employee. Find out more

Hi @Shapna1 

 

Try pulling the plug at the mains for at least 5 mins and trying again.

 

MikeAlanR

---
55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.

View this Answer within the discussion

Report post
Post 2 of 2
843 Views
Reply

Did this answer not help you?
Reply

All Replies

Avatar for mikealanr
Level 11 icon
What's this?
Superuser
This message was authored by: mikealanr Answer

Message posted on ‎22 Apr 2024 05:22 PM

Re: Sky glass remote stopped working, changed batteries, now sky glass tv saying no WiFi connection.

Posted by a Superuser, not a Sky employee. Find out more

Hi @Shapna1 

 

Try pulling the plug at the mains for at least 5 mins and trying again.

 

MikeAlanR

---
55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
Report post
Post 2 of 2
844 Views
Reply

Did this answer not help you?
Reply