@deanne1 wrote:
The circle button on the remote is not working everything else on the remote is
Try a reset on the remote first
The remote can be reset and paired again following these steps;
- Press and hold 7 and 9 together on your Sky remote for three seconds.
- Press and hold 4 and 6 together for three seconds.
- Press and hold 1 and 3 together for three seconds and follow the on-screen instructions.
if that doesn't fix then I suggest you have a faulty remote ... you can apply to replace the remote under warranty via this link
https://www.sky.com/help/forms/streaming-tv-remote
in the interim you can use a sky q remote to control the tv (if you have one )
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43inch Gen 1 and 55 inch Gen 2 Sky Glass & sky live camera 3 Pucks. Virgin media M350 hub 5x. Four sky mobile sims.
