Discussion topic: Sky glass remote buttons select wrong function

This message was authored by: Sam340 · ‎08 Feb 2025

Our sky glass remote buttons don't do what they're supposed to do, the home button turns the tv off and the circle and volume button doesn't work

This message was authored by: mikealanr · ‎08 Feb 2025

Hi @Sam340

You will need to order a new remote from Sky. See: https://www.sky.com/help/articles/remote-control-help-sky-glass-wrong-menu#:~:text=When%20you%20pres....

You can do this online: https://www.sky.com/help/forms/streaming-tv-remote

MikeAlanR

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55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.

This message was authored by: Sam340 · ‎08 Feb 2025

Thank you for your help. I'll order one

Discussion topic: Sky glass remote buttons select wrong function

Sky glass remote buttons select wrong function

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