Sky glass puke probably

[Clelland]

I have a problem with the puk for my sky glass it's not working properly on TV upstairs some channels sound like an alien and ones that work the lips aren't in sink with sound I need it sorted 

[mikealanr]

Hi @Clelland 

The puck works independently from your Glass. This is a knowen issue with the pucks and has been reported a number of times on the forum:

See: https://helpforum.sky.com/t5/Sky-Stream/QS025-Lip-Sync-Issues/m-p/4607728

The noted resolution (workaround) is to change the settings for audio output to PCM.

MikeAlanR