0

Discussion topic: Sky glass parent controls pin not syncing with account

Reply
This message was authored by: chradams

Sky glass parent controls pin not syncing with account

Hi there

I bought new sky glass box yesterday after moving from previous old sky+ box. I tried to access sky store to watch previous purchases, which are listed. Example point break movie and the parent controls pin fails. I have reset it and checked on my sky app but is not syncing with sky glass box. 

 

I have factory reset the box and tried reboots and cold power off and power on.  Any ideas?

 

 

Reply