Discussion topic: Sky glass pack

This message was authored by: Alli5 · ‎17 Dec 2024

I have ordered sky tv

it says on my order sky glass pack

what is a sky glass pack and why is it not showing in delivery information

This message was authored by: TimmyBGood · ‎17 Dec 2024

Sky Glass is a purchased Sky-branded television set with Sky subscription content.

Sky Stream is a small set top box ('puck') loaned for use on your own television set to access Sky subscription content.

The difference is many hundreds of pounds, so it's preferable to be aware of what you've actually ordered.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2

This message was authored by: Alli5 · ‎18 Dec 2024

It says sky glass pack and sky live pack but these are not showing on my order

This message was authored by: MarkGoldsmith · ‎18 Dec 2024

@Alli5 wrote:
It says sky glass pack and sky live pack but these are not showing on my order

What is showing on your order then?

Sky Stream and Sky Broadband customer

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This message was authored by: TimmyBGood · ‎18 Dec 2024

@Alli5 wrote:

It says sky glass pack and sky live pack

Glass would be the television set, and Live is its optional camera accessory.

* * * * * * *
Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2

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