0

Discussion topic: Sky glass not working

Reply
Avatar for libertyy
Level 0 icon
What's this?
This message was authored by: libertyy

Message posted on ‎16 Feb 2024 08:06 AM

Sky glass not working

Since getting this tv it has been faulty.  Remote never works even with new batteries. And tv sometimes Dosent even turn on and now it's not turning on even with the button on side. Ridiculous 

Report post
Post 1 of 2
303 Views
0 Likes
Reply
Reply

All Replies

Avatar for mikealanr
Level 11 icon
What's this?
Superuser
This message was authored by: mikealanr

Message posted on ‎16 Feb 2024 07:01 PM

Re: Sky glass not working

Posted by a Superuser, not a Sky employee. Find out more

Hi @libertyy 

 

Try making the following changes in the settings to help with the start up issues:

 

Go to Settings > Start up & Standby > turn overnight power saving to OFF and turn Network Standby mode to ON.

 

You can order a new remote here: https://www.sky.com/help/forms/streaming-tv-remote as there have been issues with batches of the remote.

 

MikeAlanR

---
55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
Report post
Post 2 of 2
280 Views
Reply
Reply