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Discussion topic: Sky glass not working

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This message was authored by Rachelolivia92 This message was authored by: Rachelolivia92

Sky glass not working

Sky glass screen dark on one side 


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This message was authored by TimmyBGood This message was authored by: TimmyBGood Answer

Re: Sky glass not working

Posted by a Superuser, not a Sky employee. Find out more

@Rachelolivia92 

 

Switch off at the mains plug, wait a minute and then switch on again.

 

If that doesn't restore normal service you'll need to book a hardware swap out with Sky.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2

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This message was authored by TimmyBGood This message was authored by: TimmyBGood Answer

Re: Sky glass not working

Posted by a Superuser, not a Sky employee. Find out more

@Rachelolivia92 

 

Switch off at the mains plug, wait a minute and then switch on again.

 

If that doesn't restore normal service you'll need to book a hardware swap out with Sky.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Rachelolivia92
Topic Author
This message was authored by Rachelolivia92 This message was authored by: Rachelolivia92

Re: Sky glass not working

Thank you! That sorted it 

This message was authored by Devondumpling1 This message was authored by: Devondumpling1

Re: Sky glass not working

Mine too 😡 you will need a new tv 

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