This discussion topic has been answered Discussion topic: Sky glass not working

This message was authored by: Rachelolivia92 · ‎26 Dec 2023

Sky glass screen dark on one side

This message was authored by: TimmyBGood · ‎26 Dec 2023

Switch off at the mains plug, wait a minute and then switch on again.

If that doesn't restore normal service you'll need to book a hardware swap out with Sky.

* * * * * * *
Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2

This message was authored by: TimmyBGood · ‎26 Dec 2023

Switch off at the mains plug, wait a minute and then switch on again.

If that doesn't restore normal service you'll need to book a hardware swap out with Sky.

* * * * * * *
Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2

This message was authored by: Rachelolivia92 · ‎26 Dec 2023

Thank you! That sorted it

This message was authored by: Devondumpling1 · ‎21 Feb 2024

Mine too 😡 you will need a new tv

This message was authored by: Nicola001 · ‎28 Jun 2024

Why are they so awful

at responding simply dire

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