Sky glass not working properly

[Paul807]

Sky glass gen 2 problem with not accepting voice commands through the remote or myself speaking to it, says on screen to say hello sky etc but nothing happens, I have to scroll down with the remote, 

[BrynMeurig]

Try putting TV in standby, then turning off at the socket for at least 30 seconds, then turn socket back on.

TV will reboot, will take a couple of minutes.

A complete power off often cures little niggles.....

[lettice]

Rather than a power socket reset, you can do a settings restart;

Go to Settings>Systems Management>Resets & Updates
Select Restart device
Your Sky Stream Glass TV or puck will perform a reboot. It will take a few minutes to complete.

Different ways to get to the settings menu;
Hit the . . . button on your remote and select settings, use voice saying 'settings' or scroll down to the settings menu on the home menu.

[BrynMeurig]

In my experience, a power socket reset cures things a reset through settings doesn't.