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Discussion topic: Sky glass keeps loosing Internet connection

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This message was authored by: _Spacey_

Sky glass keeps loosing Internet connection

Sky glass keeps losing Internet connection while other devices still have connection
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This message was authored by: Fothergill1

Re: Sky glass keeps loosing Internet connection

Posted by a Superuser, not a Sky employee. Find out more

Hi @_Spacey_  If your network is still up and running but your Glass TV has no internet connection do the following (it always works for me):

 

Put Glass to Standby and then unplug both your Glass TV and router.  Leave for a couple of minutes and then plug your router back in and wait for it to finish rebooting.  Once it has rebooted plug your glass TV back in and when that has also rebooted it will hopefully have connected to the internet.

 

I would also go to Settings > Start up & standby menu and make sure that the option for "Networked standby mode" to ON. This stops Glass from losing the network connection when it goes into standby.  I would also turn OFF the overnight power saving in the same menu..

 

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