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Discussion topic: Sky glass keeps disconnecting

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Avatar for 1103SiB
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This message was authored by: 1103SiB

Message posted on ‎25 Jan 2025 12:19 PM

Sky glass keeps disconnecting

Getting sick and tired of my sky glass disconnecting on a daily basis. Constantly rebooting the TV and router, please help.
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Avatar for mikealanr
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Superuser
This message was authored by: mikealanr

Message posted on ‎25 Jan 2025 01:18 PM

Re: Sky glass keeps disconnecting

Posted by a Superuser, not a Sky employee. Find out more

Hi @1103SiB 

 

Go in to settings > startup & standby and ensure "Network Standby Mode" is turned ON and "Overnight power saving" is OFF.

 

MikeAlanR

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55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
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