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Discussion topic: Sky glass gen 2 eARC stopped working

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Jordanpeo
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Sky glass gen 2 eARC stopped working

‎22 Feb 2025 05:59 PM

Got my gen 2 glass yesterday set everything up with a external sound bar through eARC and everything was working perfectly.

Turned on the TV this evening and no sound at all I have tried everything used multiple hdmi cables and all the different settings absolutely nothing is working. Has anyone else experience this? 

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GD1
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Superuser
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Re: Sky glass gen 2 eARC stopped working

‎22 Feb 2025 06:06 PM - last edited: ‎22 Feb 2025 06:21 PM

Posted by a Superuser, not a Sky employee. Find out more

@Jordanpeo  Have you tried a TV restart from the settings menu or powered off at the wall and power back on?

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, VM 1 Gig Broadband, Sony 7.1 AV Receiver, Technisat MultiSat receiver.

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