Discussion topic: Sky glass error

This message was authored by: CJM51 · ‎11 Feb 2023

When i turn on my sky glass after a period of time off, it has a blue screen displaying "we are having technical difficulties, got to them keep turning it on and off to bring up sky content etc

This message was authored by: bayardm · ‎12 Feb 2023

@CJM51

I got that message one morning and I pressed the home button and it cleared straight away without having to switch off/on.

Sky Glass 43” stand mount, Wi-fi, 1 puck, ethernet from Bt disc.
Sky Ultimate and whole home, Diamond VIP User
BT Hybrid FTTC, BT Smart Hub 2 + 1 disc

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This message was authored by: TimmyBGood · ‎11 Feb 2023

@CJM51

Is that when the puck comes out of Standby, or when it's repowered from the mains plug? Like most such devices, Stream hardware is not intended to be switched off at the wall.

* * * * * * *
Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2

This message was authored by: bayardm · ‎12 Feb 2023

@CJM51

I got that message one morning and I pressed the home button and it cleared straight away without having to switch off/on.

Sky Glass 43” stand mount, Wi-fi, 1 puck, ethernet from Bt disc.
Sky Ultimate and whole home, Diamond VIP User
BT Hybrid FTTC, BT Smart Hub 2 + 1 disc

Discussion topic: Sky glass error

Sky glass error

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