27 Mar 2024 08:56 PM
Hello I have a sky glass I cancel the contract 4 month ago this morning I switch it on and it says on the screen THIS DEVICE IS DISABLED
how I can fix it ?
27 Mar 2024 09:04 PM
Posted by a Superuser, not a Sky employee. Find out moreHow do you have it setup? Is it connected to the internet thus only the apps work or have you disconnected it from the internet and plugged in an Ariel cable for the live channels?
Sky Stream user. Former Sky+ HD and Sky Broadband customer
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NOT a Sky Employee
27 Mar 2024 09:36 PM
Not working bro
27 Mar 2024 09:45 PM
Posted by a Superuser, not a Sky employee. Find out moreHi @Abel
Without answering the questions, no one here will be able to offer you any advice. Bear in mind this is a forum of other subscribers, you aren't talking to Sky.
As per @MarkGoldsmith question? Is your unit still connected to the internet? Has it been factory reset, is it still linked to a Sky account?
https://www.sky.com/help/articles/sky-glass-without-a-subscription
"If you don’t activate your Sky Glass TV, you’ll only be able to connect your other devices. Access to TV apps like Netflix won't be available"
MikeAlanR
27 Mar 2024 09:47 PM
Hello yes is connect to the internet but I was thinking to FACTORY RESET but I don't have that option only this
28 Mar 2024 09:04 AM
Posted by a Superuser, not a Sky employee. Find out more
Have you either purchased the set outright, paid off the purchase loan at time of cancellation, or are continuing to make loan repayments?
28 Mar 2024 01:08 PM
Posted by a Superuser, not a Sky employee. Find out moreDid you cancel your sky account as well as the tv subscription?
if you cancel your account the tv will not work as a tv at all.