02 Feb 2025 12:45 PM
I keep experiencing random crashes with my sky glass. The picture freezes in place and the audio sort of plays on a very short very quick continuous loop, not sure how else to describe it😅. The remote controls and physical buttons on the tv become unresponsive and I have to turn it off and back on via the plug. Contacted sky customer service but was believed to be a sort of network problem. Shortly after finishing the call with sky the tv crashed again. Any solutions or recommendations? I do have the issue on video
02 Feb 2025 12:46 PM
Posted by a Superuser, not a Sky employee. Find out more@Leighton6 On the Glass TV open the Netflix app and go to Get Help, run the connection test, what speed is it reporting?
02 Feb 2025 12:50 PM
It's reporting 308.63 Mbps on the Netflix app.