Sky glass connect to mini box

[Rowen25]

Why can't I watch my mini box with sky glass 

[TimmyBGood]

@Rowen25 

It's not possible to have a subscription for both systems, but a subscription Q Mini should output to a non-subscription Glass television.

[Rowen25]

It's saying I can't connect to the mini box without main sky q box which is now disconnected as using sky glass as main tv 

[mikealanr]

Hi @Rowen25 

If you mean Sky Q mini box. These talk to the Sky Q main box and get signals from satellite connection. Sly Glass recieves it's signal from your broadband connection. When you take Sky Glass your Q contract is terminated and all Q boxes need returning to Sky as they are loaned to you.

You can take out whole home subscription and order a Sky Stream Puck for your second TV. However unlike a Q mini box it talks directly to the internet and not to Glass. 

If you mean you have a puck and glass, it could be you don't have whole home? Or broadband speeds are too low. You need 25Mbps for HD and 30Mbps for UHD for each Glass / Puck device.

If you post further information we will do our best to answer if the above doesn't cover it.

MikeAlanR

[Rowen25]

So I need to order pucks from sky for multi room ? 

[Mister_Dalek]

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@Rowen25 wrote:

So I need to order pucks from sky for multi room ? 

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Yes. And add the Whole Home subscription to your package.

[mikealanr]

@Rowen25 

Yes. See the section "Watching Sky around the home" here: https://www.sky.com/help/articles/sky-glass-faqs

But Sky Q and Glass/Stream are different systems and don't work together and you will need to return all your Q kit.

MikeAlanR

[peter-marlow+1966]

• You cannot  have 2 subscriptions at the same address  , as soon  as sky glass  tv is activated  sky q subscription  is cancelled  and sky will  send you the packing to send the sky q main box and the mini box back, 

[TimmyBGood]

@Rowen25 

That's why I said you needed a subscription Mini, which would necessitate a main Q box.