Discussion topic: Sky glass channels

This message was authored by: Bill4 · ‎12 Dec 2023

I am contuinally having to switch off at mains to reset, channels won't load but can stream .

its once a week?!

This message was authored by: MarkGoldsmith · ‎12 Dec 2023

Is this something that happens generally overnight and is an issue first thing in the morning?

Sky Stream and Sky Broadband customer

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This message was authored by: Exiled-in-HH · ‎12 Dec 2023

@Bill4 who is your ISP?

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This message was authored by: Bill4 · ‎12 Dec 2023

No, usually in the afternoon and when you turn on for first time in the day

This message was authored by: Bill4 · ‎12 Dec 2023

Talk talk

This message was authored by: MarkGoldsmith · ‎12 Dec 2023

Try putting Networked Standby mode to ON in the settings if you haven't already

Also try disabling the overnight power saving as well, which should help with the issues first thing in the morning.

Sky Stream and Sky Broadband customer

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This message was authored by: Bill4 · ‎12 Dec 2023

Ok thanks for the advice , not sure what networked standby is and how do you disable the stand by light ?

This message was authored by: MarkGoldsmith · ‎12 Dec 2023

You will find them in the Settings of your Glass/Stream

Sky Stream and Sky Broadband customer

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This message was authored by: Bill4 · ‎12 Dec 2023

Thanks will try,appreciated

This message was authored by: MarkGoldsmith · ‎12 Dec 2023

No problem. Hopefully they reduce the need to you having to reboot on a daily basis.

Sky Stream and Sky Broadband customer

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